Est. 2026 · Oshylabs Ltd · ICO C1892619
Your landlord ignores emails.
They do not ignore statute.
Paste the thread you have already sent. We name the sections of UK housing law being breached, build the timeline that evidences it, and produce a formal letter with a deadline they have to answer.
The analysis costs nothing and needs no account. You only pay if you want the letter.
Specimen · Letter before action
CF-2026-0114
Dear Sir or Madam,
I write regarding the persistent damp and black mould in the bedroom and bathroom of the above property, first reported on 14 November 2025 and unresolved at the date of this letter.
The property is not fit for human habitation within the meaning of LTA 1985 s.9A and you remain in breach of your repairing obligation under LTA 1985 s.11.
I require a written response and a scheduled inspection date within 14 days of receipt.
Why this exists
I spent a winter at St Pier Court in Newham with no reliable heating and damp spreading up a bedroom wall. Polite emails achieved nothing. A letter naming the statute and setting a deadline achieved something. ComplaintForge is that letter, for anyone else stuck in the same position.
Arnold Oshenye, founder. Oshylabs Ltd, company 16883720, registered with the ICO under C1892619 for UK data handling.
Covered
What we build letters for
Each issue maps to the provision your landlord or housing association is answerable under.
Process
Three steps, about five minutes
Paste the thread
Your email chain, WhatsApp messages or screenshots of them. No formatting, no forms to fill in first.
Read what applies
We set out which sections of which Acts your landlord is on the wrong side of, and the timeline that proves it. This part is free.
Send the letter
A formal letter citing the legislation, with a hard response deadline. PDF to send, Word to edit first.
The alternative
What the same letter costs elsewhere
High street solicitor, letter before action
Typically several days and an initial consultation
Writing it yourself
Free, if you already know which sections apply
ComplaintForge
Analysis free, letter in minutes, PDF and Word
Pricing
Pay per case, or one plan for every case
The analysis is free. Pay once for a single case, or take Case Manager if you have more than one complaint on the go. If the analysis tells you that you have no case, you have paid nothing.
No card required
- Paste your thread or screenshots
- Legislation identified by section
- Timeline of what happened when
- Remedies open to you
One case
- Everything in Analysis
- Formal letter citing the statute
- Response deadline tracked for your sector
- PDF to send, Word to edit
One case, full escalation
- Everything in Complaint letter
- Ombudsman submission for your sector
- Chronological evidence log
- Cover letter for the Ombudsman
A month, cancel any time
- Unlimited letters, one for every case
- Ombudsman pack included
- Follow-up reminders and case updates
- Deadline tracking with email reminders
Find out what you are owed before you pay anything
Paste the emails you have already sent. The analysis is free and takes about a minute.
Read my case free